Introduction
Welcome to Piney Outdoor Services (“we”, “us”, “our”). By scheduling services, visiting our website, or engaging with us in any way, you (“the client”, “you”, “your”) agree to the following Terms and Conditions. These terms are designed to protect both parties and ensure high-quality service.
1. Services Provided
Piney Outdoor Services offers professional outdoor services including (but not limited to): • Lawn mowing & edging • Brush clearing • Weed removal • Light landscaping • Other seasonal or custom outdoor maintenance as agreed upon All services are subject to availability, property access, and weather conditions.
2. Service Scheduling & Access
• Services are scheduled on a first-come, first-served basis. • Client must ensure all gates are unlocked and pets are secured prior to scheduled service. • If we arrive and cannot access the work area, you may be charged a missed service fee (see Section 4).
3. Pricing & Payment
• All pricing is agreed upon before service begins, either by quote or package rate. • Payment is due upon completion of service unless otherwise arranged. • We accept: cash, check, Venmo, or other approved payment methods. • Returned checks will incur a $25 fee.
4. Cancellations & Missed Visits
• Please provide at least 24 hours’ notice if you need to cancel or reschedule. • If notice is not given and we arrive to perform the job but cannot proceed, a $10 missed visit fee may apply. • Services canceled due to weather will be rescheduled as soon as possible.
5. Satisfaction Guarantee
If you are not satisfied with a service, notify us within 24 hours and we will make it right — either by redoing the work or issuing a partial refund at our discretion.
6. Damage Disclaimer
We take great care on every property, but: • We are not responsible for damage caused by hidden objects (e.g., toys, rocks, hoses). • Please remove obstacles before service. • We are not responsible for pre-existing lawn or property damage. • We are not liable for any damage to underground utilities unless we have been informed of their location.
7. Weather Delays
Outdoor services are weather-dependent. We will notify you of delays or reschedules due to unsafe or poor working conditions.
8. Privacy Policy
Your contact information and property details are kept private. We will never sell or share your information. Photos taken of your yard for portfolio use will not include personal identifying information unless you give written permission.
9. Right to Refuse Service
We reserve the right to refuse or discontinue service to any client due to safety concerns, disrespectful behavior, or unreasonable expectations.
10. Liability Waiver
By using our services, you agree to release Piney Outdoor Services from any liability for injuries or damages that may occur during service, except in cases of gross negligence or willful misconduct.
11. Changes to Terms
We reserve the right to update these terms at any time. Changes will be posted on our website and will take effect immediately upon posting.
12. Contact Information
If you have questions or concerns, contact us at: 📞 629-444-7985 📧 pineyoutdoorservices@gmail.com 🌐 www.pineyoutdoorservices.com